Contact information

Resident: Use My Lumo to take care of

Customer service

We serve you on all matters related to renting, living and commercial properties. We encourage you to primarily use the chat service, the contact request form or the My Lumo service.

Open Mon–Fri 8–22 and Sat 10–18

The fastest way to contact us and avoid queuing is through My Lumo service.

Please contact us only once and through only one channel. Please note that as the end of the month approaches, our customer service is usually very busy.

Open Mon–Wed, and Fri 9–15, Thu 10-16
Tel. 020 508 5000
8.4 cents per minute

Local offices

Lumo Home Centres are open by appointment

Lumo Home Centre Hämeenlinna

Serves the following cities: Hämeenlinna, Hyvinkää and Riihimäki.

Birger Jaarlin katu 13
13100 Hämeenlinna

Lumo Home Centre Jyväskylä

Serves the following cities: Jyväskylä

Väinönkatu 15
40100 Jyväskylä

Lumo Home Centre Kuopio

Serves the following cities: Kuopio and Siilinjärvi.

Maljalahdenkatu 25
70100 Kuopio

Lumo Home Centre Lahti

Serves the following cities: Lahti, Lappeenranta, Heinola, Hollola and Mäntsälä.

Aleksanterinkatu 7 A, 3. floor
15110 Lahti

Lumo Home Centre Oulu

Serves the following cities: Oulu and Rovaniemi.

Saaristonkatu 2
90100 Oulu

Lumo Home Centre Helsinki metropolitan area

Serves the following cities: Helsinki, Espoo, Järvenpää, Kauniainen, Kerava, Kirkkonummi, Nurmijärvi, Porvoo, Tuusula and Vantaa.

Mannerheimintie 168a
00300 Helsinki
Postiosoite: PL 40, 00301 Helsinki

Lumo Home Centre Tampere

Serves the following cities: Tampere and Pirkkala.

Kyllikinkatu 15 b
33500 Tampere

Lumo Home Centre Turku

Serves the following cities: Turku, Naantali and Salo.

Tuureporinkatu 6, 3. floor
20100 Turku

Other contact information

Calling our company telephone number at 020 508 5000 is charged at the tariff of 8.4 cents per minute. We record all calls to support the development of our customer service quality. The tariff for calling our other company telephone numbers (020 508 xxxx) is, according to business call pricing, 8.35 cents per call + 6.55 cents per minute for domestic calls from landlines, and 8.35 cents per call + 18.05 cents per minute for calls from mobile phones.