Lumo webstore is undoubtedly the easiest way of finding a home. No need to run from one showing to another, endure unnecessary waiting periods or even pay a deposit. Simply sit down with your laptop or phone when you have the time, and in 15 minutes, you may already have found your home.
Choose your home, pay the rent for the first month with your online banking, and the home is yours. Here’s how it works:
1. Go to lumo.fi/en
2. Tell the service where you would like to move
Enter the city, neighbourhood, street or post code where your new home would ideally be located. Start typing and the service will offer you plenty of options!
3. The service shows all the vacant and soon-to-be vacant apartments in the area
4. Take your time scrolling down the list and browsing the vacant apartments
Could one of them be your new home? You can mark your favourites with a heart and return to them later. On the other hand, the early bird catches the worm. The most popular homes are the first to go, and the winner is whoever rented the home first.
5. Once you find your vacant Lumo home, start the renting process by clicking on ‘Learn more and rent online’
The service will navigate you through the next steps of the renting process.
6. We guarantee that renting a Lumo home is safe
Your renting process begins by logging in to the service using your TUPAS online banking credentials. The service will review your credit status and ask you to pay the rent for the first month from your bank account. The Lumo home is now yours.
7. After renting the home, you can go check it out
We will contact you to arrange a visit to the apartment. If you organise an apartment visit within three business days, we will offer you a satisfaction guarantee. This means that if the apartment is not what you were looking for, you will immediately get a full refund with no fees applied.
If you can’t find a match now, set a search alert – or let us help you find a home!
If you didn’t find your future home in the exact residential area of your dreams from the Lumo webstore on your first search, you can set a Lumo search alert. In the search alert, you can define what kind of apartment you are looking for in addition to the apartment’s size, location and if you need a parking spot, among other things. You will receive an email alert of all new apartments matching your search criteria that will become available soon.
If you are pressed for time or would like to hear about options in other nearby areas, you can also submit an open application. Our sales representatives are happy to help you find a new home!
As a Lumo tenant, you will also be given immediate access to the My Lumo service where you can find your tenancy agreement as well as convenient tools for handling all housing-related matters.
Lumo services for movers
After concluding your tenancy agreement, you will become a Lumo tenant. This means you will be offered various affordable services to make the move easier.
Moving service.The partners of Lumo can even handle the entire move quickly and professionally on your behalf. Remember that, if you are moving from one Lumo home to another and you have lived in your Lumo home for three consecutive years, we will lend you boxes to pack your things in, free of charge.
Free decoration paints. The free-of-charge paint benefit of Lumo homes covers paints and materials for residents who wish to renovate interior surfaces at their own initiative. It’s easiest to paint the home when moving in as the furniture and other items are not yet in the way.
Moving-out clean-up service. Make your move easier by ordering a comprehensive final cleaning service for your old apartment. Professional services make your moving-out cleaning easy and convenient.
Key courier. Residents in the metropolitan area have the opportunity to have a key courier deliver or return their keys. This service will be extended to cover all of Finland in the autumn. What a great way to make busy moving days a little easier!
Home insurance and electricity. Get home insurance and shop for an electricity contract through our partners. Switching to a more affordable electricity contract is one of the easiest ways of saving money. You can save up to hundreds of euros per year.
Shared vehicles. Lumo residents may also use our car-sharing service to make their move easier. With a shared-use van, those living in one or two-bedroom homes can move from one address to another in just a couple of trips. Even if you are looking at a larger move, a van can be quite helpful.
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