Local offices and customer service

All Lumo Home Centres are currently closed until further notice due to the coronavirus situation. Our residents can reach us via the My Lumo service: lumo.fi/mylumo

You can also contact our customer service in urgent housing- and renting-related matters via lumo.fi chat service or e-mail: asiakaspalvelu@lumo.fi (Mon–Wed, Fri 8 a.m. to 4 p.m., Thu 9:30 a.m. to 4 p.m.). 
 
Please contact us only once and through only one channel. This will help us ensure fast service in the event that our customer service becomes congested during the coronavirus epidemic.

Customer service

Contact our customer service if you have any questions related to rental apartments and housing.

  • Mon–Wed, Fri 8 a.m. to 4 p.m.
  • Thu 9:30 a.m. to 4 p.m.
  • Tel. 020 508 5000
  • E-mail: asiakaspalvelu@lumo.fi

Please contact us only once and through only one channel. This will help us ensure fast service in the event that our customer service becomes congested during the coronavirus epidemic.

Did you know that you can handle most housing-related matters conveniently online via My Lumo service?

Login to My Lumo

NOTE! Lumo Home Centres are currently closed due to the coronavirus situation. Below you can find their normal opening hours.

Lumo Home Centre Hämeenlinna

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Hämeenlinna, Hyvinkää and Riihimäki.

Contact information
Birger Jaarlin katu 13
13100 Hämeenlinna
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Business hours
Our office is open on Tuesdays 12:00–3:30 p.m.

Lumo Home Centre Jyväskylä

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in Jyväskylä.

Contact information
Väinönkatu 15
40100 Jyväskylä
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Business hours
Our office is open on Wednesdays from 12:00 noon to 3:30 p.m.

Lumo Home Centre Kuopio

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Kuopio and Siilinjärvi.

Contact information
Maljalahdenkatu 25
70100 Kuopio
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Business hours
Our office is open on Wednesdays from 12:00 noon to 3:30 p.m.

Lumo Home Centre Lahti

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Lahti, Heinola, Hollola and Mäntsälä.

Contact information
Aleksanterinkatu 7 A, 3rd fl.
15110 Lahti
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Business hours
Our office is open on Tuesdays and Thursdays from 1:00 p.m. to 3:30 p.m.

Lumo Home Centre Lappeenranta

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Kotka and Lappeenranta.

Contact information
Koulukatu 1
53100 Lappeenranta
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Business hours
Our office is open on Mondays and Thursdays from 1:00 p.m. to 3:30 p.m.

Lumo Home Centre Oulu

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in Oulu.

Contact information
Saaristonkatu 2
90100 Oulu
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Business hours
Mondays from 12:00 to 3:30 p.m.
The first and last weekday of each month from 12:00 to 3:30 p.m.

Lumo Home Centre Helsinki metropolitan area

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Helsinki, Espoo, Järvenpää, Kauniainen, Kerava, Kirkkonummi, Nurmijärvi, Porvoo, Tuusula and Vantaa.

Contact information
Mannerheimintie 168a
00300 Helsinki
Mailing address: P.O. Box 40, 00301 Helsinki
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Business hours
Our office is open as follows:

  • Mon–Wed and Fri from 10 a.m. to 4 p.m.
  • Closed on Thursdays

The exception to this rule is months in which the first or last day of the month is Thursday, in which case we are open from 10 a.m. to 4 p.m.

Lumo Home Centre Tampere

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Tampere and Pirkkala.

Contact information
Kyllikinkatu 15 b
33500 Tampere
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Business hours
Our office is open on Mondays from 12:00 noon to 3:30 p.m.

Lumo Home Centre Turku

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Turku, Salo and Naantali.

Contact information
Tuureporinkatu 6, 3. krs
20100 Turku
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Business hours
Our office is open on Mondays from 12:00 noon to 3:30 p.m and on Thursdays from 9:00 a.m. to 11:00 a.m.

Other contact information

Group administration
Purchase invoices
Rental of commercial scpces
Contact information for the Kojamo Head Office
Recruiting
For media

Calling our company telephone number at 020 508 5000 is charged at the tariff of 8.4 cents per minute. We record all calls to support the development of our customer service quality. The tariff for calling our other company telephone numbers (020 508 xxxx) is, according to business call pricing, 8.35 cents per call + 6.55 cents per minute for domestic calls from landlines, and 8.35 cents per call + 18.05 cents per minute for calls from mobile phones.