Local offices and customer service

Our residents can reach us best via the My Lumo service: lumo.fi/mylumo

You can also contact our customer service via lumo.fi chat service, email or phone. Please check the contact details and opening hours below. Lumo Home Centres are currently closed.

Customer service

Contact our customer service if you have any questions related to rental apartments and housing.

Opening hours:

  • Mon–Wed, Fri 8 a.m. to 4 p.m.
  • Thu 10 a.m. to 4 p.m.
  • Tel. 020 508 5000
  • E-mail: asiakaspalvelu@lumo.fi

Please contact us only once and through only one channel. This will help us ensure fast service.

Please note that as the end of the month approaches, our customer service is usually very busy. The wait on the phone lines might be over half an hour and getting a response to your email could take over 3 days.

We highly recommend using the My Lumo service or the chat function on the lumo.fi website when contacting us.

Login to My Lumo

Lumo Home Centres are currently closed.

Lumo Home Centre Hämeenlinna

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Hämeenlinna, Hyvinkää and Riihimäki.

Contact information
Birger Jaarlin katu 13
13100 Hämeenlinna
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Lumo Home Centre Jyväskylä

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in Jyväskylä.

Contact information
Väinönkatu 15
40100 Jyväskylä
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Lumo Home Centre Kuopio

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Kuopio and Siilinjärvi.

Contact information
Maljalahdenkatu 25
70100 Kuopio
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Lumo Home Centre Lahti

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Lahti, Lappeenranta, Heinola, Hollola and Mäntsälä.

Contact information
Aleksanterinkatu 7 A, 3rd fl.
15110 Lahti
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Lumo Home Centre Oulu

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in Oulu.

Contact information
Saaristonkatu 2
90100 Oulu
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Lumo Home Centre Helsinki metropolitan area

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Helsinki, Espoo, Järvenpää, Kauniainen, Kerava, Kirkkonummi, Nurmijärvi, Porvoo, Tuusula and Vantaa.

Contact information
Mannerheimintie 168a
00300 Helsinki
Mailing address: P.O. Box 40, 00301 Helsinki
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Lumo Home Centre Tampere

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Tampere and Pirkkala.

Contact information
Kyllikinkatu 15 b
33500 Tampere
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Lumo Home Centre Turku

We serve you with regard to all matters related to renting apartments and parking spaces as well as building management in the following cities: Salo and Turku.

Contact information
Tuureporinkatu 6, 3. krs
20100 Turku
Tel. 020 508 5000
E-mail: asiakaspalvelu@lumo.fi

Other contact information

Calling our company telephone number at 020 508 5000 is charged at the tariff of 8.4 cents per minute. We record all calls to support the development of our customer service quality. The tariff for calling our other company telephone numbers (020 508 xxxx) is, according to business call pricing, 8.35 cents per call + 6.55 cents per minute for domestic calls from landlines, and 8.35 cents per call + 18.05 cents per minute for calls from mobile phones.